
Security Operations
Vulnerability Response:
Vulnerability Response module within the ServiceNow offers importin and automatically grouping of the vulnerable items according to group rules. This allows the organizations to remediate the vulnerabilities quickly. Data containing vulnerabilities is pulled from internal as well as external sources, such as National Vulnerability Database (NVD) or third-party integrations. An integration of these applications delivers security to your IT department, increases the speed and efficiency of the responses, and gives you a definitive view of your security posture. Below is the standard Vulnerability response flow provided by ServiceNow:
- Integrating the Vulnerability scanner
- Support available from Multi-source.
- Prioritizing the vulnerabilities
- Creating change requests and coordinating the remediation plan
- Confirming the vulnerability resolution
Security Incident Response:
The Security Incident Response (SIR) module delivers sound tracking of the security incidents from discovery and initial analysis, through containment, eradication, and recovery, and into the final post incident review, knowledge base article creation and eventually closure. It also empowers us to get an inclusive understanding of incident response process followed by the team of analysts and understand the bottlenecks in the procedures with analytic-driven dashboards and reporting.
- Discovering the Security Incident (SI)
- Analyzing the SI
- Containing, Eradicating and Recovering the SI
- Reviewing the results